Privacy Policy

This privacy policy sets out how Chamberlain One LLC ("Chamberlain One," "we," "us," or "our") uses and protects your personal data.

1. Important Information and Who We Are
2. Types of Personal Data We Collect About You
3. How Is Your Personal Data Collected?
4. How We Use Your Personal Data
5. Disclosures of Your Personal Data
6. Data Security
7. Data Retention
8. Your Rights (Including California Residents)
9. Contact Details
10. SMS / Text Messaging Opt-In
11. Changes to This Privacy Policy
12. Third-Party Links

1. Important Information and Who We Are

This privacy policy gives you information about how Chamberlain One collects and uses your personal data through your use of this website, including any data you may provide when you purchase a service from us.

This website is not intended for children, and we do not knowingly collect data relating to children.

Who we are. Chamberlain One is the entity responsible for your personal data described in this policy. If you have any questions about this privacy policy, including any requests to exercise your rights (Section 8), please contact us using the information in Section 9.

2. Types of Personal Data We Collect About You

Personal data means any information about an individual from which that person can be identified. We may collect, use, store, and transfer the following categories of personal data about you:

• Identity Data — first name, last name, username or similar identifier, and job title.
• Contact Data — billing address, email address, and phone number.
• Financial Data — bank account and payment details, where applicable to our services.
• Transaction Data — details about payments to and from you and services you have purchased from us.
• Technical Data — IP address, login data, browser type and version, time zone, device information, and other technology on the devices you use to access this website.
• Profile Data — your username and password, services purchased, interests, preferences, and feedback.
• Usage Data — information about how you interact with and use our website and services.
• Marketing and Communications Data — your preferences in receiving marketing from us and your communication preferences.

We may also collect, use, and share aggregated data such as statistical or demographic data, which does not directly or indirectly reveal your identity, to analyze trends and improve our website and services.

3. How Is Your Personal Data Collected?

We use different methods to collect data from and about you, including:

• Direct interactions. You may give us your personal data by filling out forms on our site, booking a call, or corresponding with us by phone, email, or otherwise — for example, when you inquire about our services, subscribe to updates, or contact us.
• Automated technologies. As you interact with our website, we automatically collect Technical Data about your equipment and browsing actions using cookies, server logs, and similar technologies.
• Third parties. We may receive Technical, Contact, or Identity Data from third parties who support our business, including:
  • Analytics providers such as Google and Meta
  • Advertising platforms used to run and track ad campaigns
  • Scheduling providers such as Calendly
  • Payment processors used to handle transactions

4. How We Use Your Personal Data

We use your personal data only where we have a valid basis to do so, including to:

• Register you as a client and deliver our services
• Process payments and manage billing
• Manage our relationship with you, including responding to inquiries, complaints, and requests
• Administer and protect our business and website, including troubleshooting and security
• Deliver relevant website content and measure the effectiveness of our advertising
• Use data analytics to improve our website, services, and client experience
• Send marketing communications where you have opted in, and personalize offers based on your preferences

Direct marketing. You may receive marketing communications from us if you have requested information or purchased services from us, and you have not opted out. You can ask us to stop sending marketing communications at any time by following the opt-out link in any marketing message or by contacting us directly. Opting out of marketing does not affect service-related communications necessary to deliver our services to you.

5. Disclosures of Your Personal Data

We may share your personal data with the following categories of third parties for the purposes described above:

• Analytics and advertising platforms (e.g. Google, Meta) for ad tracking and performance measurement
• Scheduling and communication tools (e.g. Calendly)
• Payment processors used to handle transactions
• Content management and hosting providers used to operate this website
• Workflow and automation tools used to connect our internal systems
• Subcontractors who assist us in providing our services

We may also share information with third parties in connection with a sale, merger, or transfer of all or part of our business, in which case the new owner would use your personal data as set out in this policy.

We require all third parties to respect the security of your personal data and only permit them to process it for specified purposes in accordance with our instructions.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorized way. We limit access to your personal data to those who have a business need to know, and they are subject to a duty of confidentiality.

7. Data Retention

We only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including to satisfy legal, tax, or accounting requirements. We may retain data for a longer period in the event of a complaint or a reasonable belief of prospective litigation.

8. Your Rights (Including California Residents)

Depending on your location, you may have rights regarding your personal data, which may include the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data, subject to certain exceptions
• Object to or restrict certain processing of your data
• Request a copy of your data in a portable format
• Withdraw consent at any time, where we rely on consent as our legal basis
• Opt out of the sale or sharing of personal data, where applicable

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended. To exercise any of these rights, please contact us using the information below. We will not discriminate against you for exercising your privacy rights.

We may need to verify your identity before fulfilling certain requests. We aim to respond to legitimate requests within one month.

9. Contact Details

If you have questions about this privacy policy or wish to exercise your privacy rights, please contact us at:

Email: hello@chamberlainone.com
Phone: (424) 217-3633
Address: 3400 Cottage Way STE G2, Sacramento, CA 95825

10. SMS / Text Messaging Opt-In

If you provide your phone number and opt in to receive text messages from Chamberlain One, we collect and use that information solely to send you the messages you've agreed to receive, such as appointment confirmations, follow-ups, and updates related to our services.

Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for marketing purposes, under any circumstances. This information is used exclusively to deliver the services you've requested and is not sold, rented, or shared for unrelated marketing.

11. Changes to This Privacy Policy

We keep this privacy policy under regular review. It is important that the personal data we hold about you is accurate and current — please keep us informed if your information changes. Any updates to this policy will be posted on this page with a revised effective date.

12. Third-Party Links

This website may include links to third-party websites, plug-ins, and applications. Clicking those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party sites and are not responsible for their privacy practices. We encourage you to read the privacy policy of every website you visit.